We provide prompt and comprehensive technical support to help you navigate through the specification process.

Partnering with ENTRO at your project design stage will give you access to our in-house team of dedicated hardware consultants who will work directly with you at each step to set up an accurate hardware schedule to ensure that your project runs smoothly, on time and to budget.

Whether it’s a project with five doors or five thousand – a project that is due in a month or due yesterday our team of spec writers are here to help.

Specification Problem Solvers

ENTRO’s team of hardware consultants help you solve the most complex specification problems.

We offer specification writing support for architects and builders. Our service includes helping you adhere to ever-changing codes and standards, with a team of hardware consultants to take care of your door hardware specification from design to installation.

ENTRO’s free hardware scheduling service includes:

  • Accurate specification and door scheduling
  • Design development assistance
  • Budget preparation
  • BCA Code compliance
  • Cross checking of door types and frames
  • Master Key Scheduling
  • Installation advice

To help you stick to your budget and make your build more profitable, we’ll select for you the most competitive products per hardware category. From any spec ENTRO provides, you can expect your project to run efficiently.

For technical support you can trust, talk with ENTRO’s professional and friendly team today.

technical support

ENTRO Service Promise

Entro+BioCote = Powerful Antimicrobial Protection

BioCote is the market leading antimicrobial solutions provider, supplying additives and comprehensive support services. When applied to ENTRO door furniture, BioCote technology creates surfaces upon which microbes cannot survive, effectively reducing bacteria and mould by up to 99.9% within 2 hours.


Endurium Ceramic Colour Finishes

The Endurium® colour collection by Entro delivers a premium selection of coloured door hardware accessories made to order with short lead times and competitive prices.


Accessibility Solutions

We are one of the leading suppliers of accessibility solutions for the medical sector. Our extensive range of door and washroom applications address numerous accessibility requirements in organisations and comply with Australian standards.

Architect working on digital tablet

Expert Advice

ENTRO is your partner in ensuring efficient and cost-effective completion of projects. Our free hardware scheduling service assists builders and designers from design development to master key scheduling, including installation advice.

Entro Delivery

Australia-wide Express Delivery

With ENTRO, you can expect fast, reliable and on-time delivery no matter where you are in Australia. Our exceptional sales team, along with our logistics support team, ensures that your commercial door hardware arrives on schedule and in excellent condition.

Quality Door Blueprint

Guaranteed Quality

ENTRO products carry a guarantee against defects throughout the normal working life of a product. If any product is found to be defective, we will replace or repair the item free of charge.


Get in touch

Would you like a free quotation or have a question to ask? Please feel free to contact us over the phone or via the form.